RG&E Heat Pump Rebates 2026 (Rochester): $4,000–$13,000 by Tier, Geothermal to $21,000
The RG&E heat pump rebate in Rochester is $4,000 for a single-family home installing a full-load cold-climate air-source heat pump through a NYS Clean Heat participating contractor, $7,000 when the old furnace or boiler is decommissioned, $8,000 or $12,000 at the Weatherized Tier, and $5,000 to $13,000 in a Disadvantaged Community; apartments and homes under 1,000 square feet get half. Geothermal pays $15,000 to $21,000. RG&E’s page still says “up to $10,000” and “up to $18,000” — the cells that expired on August 31, 2026; the figures above are the NYS Clean Heat Program Manual’s, version 3 of September 1, 2026. A heat pump water heater earns $1,250. RG&E’s pages and the manual read in full on October 10, 2026.
On this page: Rebate table · Heat pump rebate in Rochester · Where RG&E’s “$10,000” and “$18,000” come from, and what replaced them on September 1 · The Weatherized Tier in Rochester · Disadvantaged Community around Rochester · Geothermal · Water heater · Who qualifies · Insulation up to $2,000 through the shared program; no gas equipment rebate on RG&E’s 2026 page · How to apply · RG&E and NYSEG · How to apply · Deadlines · FAQ
RG&E rebates at a glance
| Measure | Home and current heating | Standard rebate | Income-qualified / note |
|---|---|---|---|
| Cold-climate air-source heat pump, full load (central, mini-split or air-to-water), old heating kept as backup — manual Category 2 | RG&E electric customer or combined electric-and-gas customer replacing a furnace, boiler or water heater; 1–4 family; participating contractor; NEEP cold-climate list; gas-only customers not eligible | Single-family $4,000 standard / $8,000 Weatherized Tier; apartment or home under 1,000 sq ft $2,000 / $4,000 | Disadvantaged Community: $5,000 / $9,000 single-family; $2,500 / $4,500 apartment |
| Same heat pump with the fossil-fuel system decommissioned — Category 2b (retrofit only; decommissioning checklist filed with the application) | Heat pump becomes the only space-heating system; no new fossil-fuel equipment installed alongside it | Single-family $7,000 standard / $12,000 Weatherized Tier; apartment $3,500 / $6,000 | Disadvantaged Community: $8,000 / $13,000 single-family; $4,000 / $6,500 apartment. RG&E’s page says “up to $10,000” — the cell in force until August 31, 2026 |
| Partial-load heat pump upgraded to full load — Category 4 | New equipment carries more than half of the building heating load; combined system meets 100% of it | Single-family $3,000; apartment $1,500 | Same amounts in a Disadvantaged Community |
| Ground-source (geothermal) heat pump, retrofit — Category 3 | ENERGY STAR geothermal; participating contractor and driller; geothermal replacing geothermal does not qualify; air-source replaced by geothermal does | Single-family $15,000 standard / $20,000 Weatherized Tier; apartment $7,500 / $10,000 | Disadvantaged Community: $16,000 / $21,000 single-family; $8,000 / $10,500 apartment. RG&E’s page says “up to $18,000” — the DAC cell in force until August 31, 2026. Add the New York geothermal tax credit, 25% up to $10,000 |
| Ground-source heat pump, new construction — Category 3 | New construction counts as weatherized automatically; the only space-heating incentive open to new homes | Single-family $10,000; apartment $5,000 | Disadvantaged Community: $11,000 / $5,500 |
| Heat pump water heater (ENERGY STAR, UEF-rated, ≤24 amps, ≤250 volts) — Category 5 / 5a | RG&E electric customer; no participating contractor required; one instant rebate per account per calendar year | $1,250 — instant code at Lowe’s or The Home Depot via nysegrgehpwhrebate.com, or online or mailed application after installation | Geothermal desuperheater $100 (Category 5b). September 1 to November 30, 2026: distributors $300 and installers $200 per unit on the wholesale channel; the customer’s $1,250 does not change |
| Home Insulation and Air Sealing Rebates (shared NYSEG/RG&E program) | RG&E customers in single-family and 1–4 unit homes heated by gas, delivered fuel with air conditioning, or electricity; participating contractor or your own contractor through the portal | Up to $2,000, subtracted from the contractor’s invoice | A contractor-led package with air sealing and one other insulation measure counts toward the Clean Heat Weatherized Tier. ICF: 855-846-2982 |
| Legacy Residential Rebate Program (gas furnaces, boilers, tune-ups, appliances) | RG&E residential customers | Closed — RG&E’s Residential Rebates notice, dated June 30, 2025: “The Residential Rebate Program has been closed. Effective June 30, 2025, residential rebates are no longer available online or by mail” (reported) | Seen as the search result of RG&E’s page on October 10, 2026 (the page did not resolve for our reader); the Clean Heat heat pump and water heater rebates and the insulation rebate are separate programs and open |
Confirm directly: The closure of RG&E’s legacy Residential Rebate Program (June 30, 2025) is quoted from RG&E’s own page (rge.com/w/residential-rebates) as shown in search results on October 10, 2026; the address returned a protocol error in a browser and a missing-page response for our reader that day.
Official page: RG&E — NYS Clean Heat Rebate Program, and the NYS Clean Heat Statewide Program Manual, version 3 (September 1, 2026), section 2.2.6 · Application: Heat pumps: no customer form — the participating contractor files the application and the rebate takes four to six weeks to process. Heat pump water heater: instant code for Lowe’s or The Home Depot at nysegrgehpwhrebate.com, or the online or mailed application after installation · 1-844-212-7823 (rebate status, NYS Clean Heat line run by ICF)
Heat pump rebate in Rochester: eight cells, $4,000 to $13,000, none of them “up to $10,000”
Rochester Gas & Electric’s NYS Clean Heat Rebate Program page, read in full on October 10, 2026, carries two figures: “up to $10,000” for an air-source heat pump and “up to $18,000” for ground source. The document a Rochester contractor actually files against is the NYS Clean Heat Statewide Program Manual, version 3, effective September 1, 2026, whose Tables 22 and 23, read the same day, give RG&E eight air-source cells. A single-family home outside a Disadvantaged Community earns $4,000 for a full-load cold-climate heat pump that keeps the furnace as backup, $8,000 if the home qualifies as weatherized, $7,000 if the furnace or boiler is decommissioned, and $12,000 for both. In a Disadvantaged Community the same four jobs pay $5,000, $9,000, $8,000 and $13,000. Apartments and houses under 1,000 square feet get half. Turning an existing partial-load heat pump into the home’s only heat pays $3,000, or $1,500 for an apartment. The total cannot exceed 70% of project cost, or 85% in a Disadvantaged Community.
Where RG&E’s “$10,000” and “$18,000” come from, and what replaced them on September 1
Both figures on RG&E’s page are cells of the wrong manual. Version 2, in force from January 1 to August 31, 2026, gave RG&E $6,000 for a single-family air-source heat pump, $10,000 with decommissioning and $17,000 for a geothermal retrofit, with $18,000 in a Disadvantaged Community. Version 3 lowered the standard cells to $4,000, $7,000 and $15,000 and built the Weatherized Tier on top: $8,000, $12,000 and $20,000, with $1,000 more at a DAC address. A Rochester homeowner decommissioning a furnace today sees $7,000 on the quote, $12,000 weatherized, $13,000 in a Disadvantaged Community; “up to $18,000” for geothermal is now $16,000 or $21,000. A directory’s line that RG&E’s “traditional mail-in rebates ended June 2025” is true only of RG&E’s legacy Residential Rebate Program, closed June 30, 2025 by its own notice; Clean Heat is untouched and the water heater still has a mailed application. A search engine’s AI answer repeats the page’s $10,000 and $18,000 as if current. The rebate you will get is one cell of Table 22 or 23.
The Weatherized Tier in Rochester: the shared RG&E insulation rebate opens the door
Since September 1, 2026 the Weatherized Tier doubles RG&E’s standard air-source cells and adds $5,000 to geothermal. Section 2.1.4 of the manual gives three ways to qualify. A home built in 2011 or later qualifies on a municipal record, permit or certificate of occupancy, and new-construction geothermal qualifies automatically. A home that completed an approved weatherization program qualifies on past participation, and the NYSEG/RG&E Home Insulation and Air Sealing Program is on the list when the contractor-led package included air sealing and at least one other insulation measure; NYSERDA’s Comfort Home packages A, B and C count too. That shared program pays up to $2,000 off the contractor’s invoice for 1–4 unit homes. The third way is the Performance Pathway: a documented heating load below 30, 25 or 20 Btu/h per conditioned square foot by home size, with photographed Manual J inputs. By March 1, 2028, weatherization becomes a prerequisite for any Clean Heat incentive.
Disadvantaged Community around Rochester: $1,000 more per cell, 85% cap
For RG&E, as for NYSEG, a Disadvantaged Community address adds $1,000 to every single-family air-source cell — $5,000, $9,000, $8,000 and $13,000 against $4,000, $8,000, $7,000 and $12,000 — and $500 to every apartment cell; geothermal gains $1,000, to $16,000 and $21,000 for a retrofit and $11,000 for new construction, and the partial-to-full-load incentive stays $3,000. That is half of National Grid’s $2,000 uplift. The ceiling moves more: incentives may cover 85% of project cost at a DAC address rather than 70%, which matters for a small mini-split job in an apartment where a $6,500 cell could approach the cap. Whether an address qualifies is set by NYSERDA’s map, not by income; the contractor checks before quoting and the application carries the result. The income-tested money — EmPower+ and the Sustainable Futures adders — is NYSERDA’s, cannot be combined with Clean Heat on the same heat pump, and is covered on our New York page.
Geothermal: $15,000 to $21,000 from RG&E, the state’s 25% credit up to $10,000, and the geothermal-for-geothermal exclusion
A ground-source retrofit in a single-family RG&E home earns $15,000 at the standard rate and $20,000 at the Weatherized Tier, $16,000 and $21,000 in a Disadvantaged Community; apartments and homes under 1,000 square feet get $7,500, $10,000, $8,000 and $10,500. New construction, weatherized by definition, pays $10,000 per house and $5,000 per apartment, $11,000 and $5,500 at a DAC address, and is the only space-heating incentive a new home can claim. RG&E’s footnote adds the rule that catches people: a ground-source system replacing an existing ground-source system is not eligible, while an air-source system replaced by ground-source is. The equipment must meet the ENERGY STAR geothermal specification, serve the full heating load and 80% of the floor area, and be installed by a participating contractor and driller. New York’s geothermal energy system credit sits on top: 25% of qualified cost, up to $10,000 for systems placed in service on or after July 1, 2025, non-refundable, carried forward five years, on Form IT-267. A desuperheater adds $100.
Water heater: $1,250 at Lowe’s or The Home Depot, or after installation; the autumn bonus is for distributors, not customers
RG&E pays $1,250 for an ENERGY STAR, UEF-rated heat pump water heater of at most 24 amps and 250 volts on an RG&E electric account, the same figure on its page and in the manual’s Category 5 and 5a. Option one is instant: scan RG&E’s QR code at Lowe’s or The Home Depot, or request the code at nysegrgehpwhrebate.com, and it comes off at checkout, once per account per calendar year. Option two is after installation: apply online at nysegrge-hpwh.customerapplication.com or mail the form, in English or Spanish. No participating contractor is required for either; a plumber or a self-install qualifies. The manual’s limited-time offer for NYSEG and RG&E, September 1 to November 30, 2026, is not a customer bonus: it raises what distributors ($300) and installers ($200) receive on the wholesale channel while the customer’s $1,250 stays put — Con Edison’s customers, by contrast, get $1,500 in the same window. A geothermal desuperheater earns $100. Our water heater guide compares the utilities.
Who qualifies: RG&E electric or combination accounts, one to four units, no second full-load rebate
RG&E’s footnote, read October 10, 2026, is the eligibility rule in four sentences. Since January 1, 2026, residential Clean Heat rebates are available only for homes with one to four units. Incentives are limited to RG&E electric customers and to combination gas and electric customers who replace an existing furnace, boiler or water heater with eligible heat pump equipment, and “natural gas-only customers are not eligible” — a household that buys only gas from RG&E applies through its electricity supplier. Full-load heat pump projects replacing an existing full-load heat pump do not qualify, nor does geothermal replacing geothermal; air-source replaced by geothermal does. The manual adds that a dwelling already paid a full-load Clean Heat incentive cannot be paid again, that the system must be sized to the full heating load of the project scope, and that any new fossil-fuel heating installed alongside the heat pump disqualifies it. One to four complete apartments in a larger building can apply when their owners do not control the whole building.
Insulation up to $2,000 through the shared program; no gas equipment rebate on RG&E’s 2026 page
The Home Insulation and Air Sealing Rebates program, run jointly for NYSEG and RG&E and read October 10, 2026, pays up to $2,000 for air sealing and insulation in single-family homes, including individually metered townhouses and mobile homes, and in one- to four-unit residences, with duplexes “subject to approval.” The rebate comes off the contractor’s invoice, through a participating contractor on the program’s finder or your own contractor registered in the Avangrid portal; the administrator is ICF, at 855-846-2982. As a contractor-led package with air sealing and one more measure, it also opens the Clean Heat Weatherized Tier, worth $4,000 to $5,000 on the heat pump that follows — insulation first, heat pump second. On gas equipment, RG&E’s own notice dated June 30, 2025 says the Residential Rebate Program “has been closed” and residential rebates are “no longer available online or by mail”; its old application form already warned that a home cannot receive incentives for both a heat pump and gas space heating, and the manual says the same for 2026.
How to apply: the contractor files within 60 days, four to six weeks to process, cap 70% or 85%
There is no customer application for an RG&E heat pump rebate. The page’s four steps, read October 10, 2026: get the program information and read the buying guide; contact a participating contractor from the state finder; confirm the technology and the rebate with the contractor; the contractor installs, completes the rebate application and submits the documents. The manual supplies the rest: the application goes to the Upstate utilities’ implementation contractor, ICF, within 60 days of installation, with the customer acknowledgment form, the decommissioning checklist for Category 2b and the weatherization evidence for the higher tier; the incentive is an instant discount on the invoice or a mailed check, and RG&E says rebates take four to six weeks to process. The total cannot exceed 70% of project cost, or 85% in a Disadvantaged Community. If RG&E announces a cut, a signed contract keeps the old rate when the contractor submits within two weeks. The water heater is the exception: an instant code or the online form, no contractor. Status questions go to 1-844-212-7823.
RG&E and NYSEG: identical tables, one network, two service areas
RG&E and NYSEG are both Avangrid companies and share section 2.2.6 of the manual; every cell in RG&E’s Tables 22 to 26 matches NYSEG’s Tables 17 to 21, from the $4,000 standard air-source rate to the $1,250 water heater and the autumn distributor bonus. They share the Home Insulation and Air Sealing Program, the participating-contractor network, the water heater portal and the 1-844-212-7823 status line, and their Clean Heat pages are twins down to the same stale “up to $10,000.” What differs is geography and scale: RG&E serves a nine-county region centred on the City of Rochester, about 396,000 electric and 327,000 gas customers, while NYSEG serves more than 40% of upstate New York across 44 counties. The electric account decides which utility files the rebate. NYSEG’s page and territory are on our NYSEG page; National Grid, which surrounds both, pays $2,000 more per cell in a Disadvantaged Community and is on our National Grid page; the statewide rules, EmPower+ and the geothermal credit are on our New York page.
How to apply, step by step
- Confirm the home has an RG&E electric account, or combined gas and electric service with a furnace, boiler or water heater being replaced; gas-only accounts do not qualify.
- Check before any quote whether the address is in a Disadvantaged Community (NYSERDA’s map: $1,000 more per cell and an 85% cap) and whether the home can reach the Weatherized Tier (built 2011 or later, an RG&E insulation package with air sealing, a Comfort Home package, or the Performance Pathway) — together they take a decommissioned single-family job from $7,000 to $13,000.
- Choose a NYS Clean Heat participating contractor from the state finder; RG&E pays nothing for a system installed by anyone else, and a geothermal system replacing geothermal does not qualify.
- Decide on decommissioning: retiring the furnace or boiler lifts a single-family job from $4,000 to $7,000 ($8,000 to $12,000 weatherized) and requires the checklist; any new gas heating installed with the heat pump disqualifies it.
- Have the contractor show the incentive as its own line on the quote with the category and tier named — not “up to $10,000”; the signed contract keeps the rate for two weeks if a cut is announced, and the application must be filed within 60 days of installation.
- For a heat pump water heater, take the $1,250 code at Lowe’s or The Home Depot via nysegrgehpwhrebate.com, or apply online after installation — no contractor needed; for insulation, the separate $2,000 program comes off the contractor’s invoice.
Deadlines for RG&E
- November 30, 2026 — NYSEG and RG&E’s water heater limited-time offer runs to November 30, 2026 — the bonus goes to distributors and installers; the customer’s $1,250 does not change
- Passed — Weatherized Tier goes live
- March 1, 2028 — New York: weatherization becomes a Clean Heat prerequisite
What others get wrong about RG&E
Sources and method
Each source below carries the date it was read in full, the latest on October 10, 2026; the amounts on this page are the utility’s own unless marked reported, in which case they come from the utility’s participating contractors and are flagged for confirmation. The official page is re-read automatically every day; a change reaches this page, the New York page, the deadlines and the news feed together, after it is read again by hand. Data for this page are in utilities.json (CC BY 4.0).
- RG&E — NYS Clean Heat Rebate Program (“up to $10,000” / “up to $18,000”; water heater $1,250; eligibility footnote; read in full Oct 10, 2026)
- NYS Clean Heat Statewide Program Manual, version 3, September 1, 2026 (section 2.2.6 RG&E Tables 22–26; 2.1.4 Weatherized Tier; read Oct 10)
- NYS Clean Heat Program Manual, version 2, March 5, 2026 (the source of “$10,000” and “$18,000”: RG&E Table 12; read Oct 10)
- NYSEG / RG&E — Home Insulation and Air Sealing Rebates (up to $2,000; ICF 855-846-2982; read in full Oct 10)
- RG&E — Service area (about 396,285 electric and 327,256 gas customers; nine counties around Rochester; read Oct 10)
- NYSEG / RG&E — Clean Heat customer one-pager, GHPC001 05/25 (no amounts; read Oct 10)
- NYSEG / RG&E — heat pump water heater instant rebate (Lowe’s / The Home Depot)
- NYSEG / RG&E — heat pump water heater online application (ICF)
- New York State Department of Taxation and Finance — Geothermal energy system credit (25%; $10,000 from July 1, 2025; read Oct 10)
- NYS Clean Heat — Find a Participating Contractor (ICF)
- NYSERDA — Disadvantaged Communities map
Frequently asked questions
- How much is the RG&E heat pump rebate in Rochester in 2026?
- For a single-family home: $4,000 for a full-load cold-climate air-source heat pump that keeps the old system, $7,000 when the old system is decommissioned, $8,000 or $12,000 at the Weatherized Tier, and $5,000 to $13,000 in a Disadvantaged Community; apartments and homes under 1,000 square feet get half. Geothermal pays $15,000 to $21,000. The cells are the NYS Clean Heat Program Manual’s, version 3 of September 1, 2026; RG&E’s page and the search engine’s AI answer still show “up to $10,000” and “up to $18,000” from the previous version.
- Why does RG&E’s website say up to $10,000 if the rebate is $7,000?
- The page was not updated on September 1, 2026. Until August 31, the manual gave RG&E $10,000 for a decommissioned single-family air-source heat pump and $18,000 for a Disadvantaged Community geothermal retrofit; version 3 cut those to $7,000 and $16,000 and added the Weatherized Tier at $12,000 and $21,000. The contractor files against the current manual, so ask for the cell on the quote, not “up to.”
- How do I apply for an RG&E heat pump rebate?
- You do not file anything for a heat pump. A NYS Clean Heat participating contractor installs the system and submits the application within 60 days; the rebate comes off the invoice or arrives as a check in four to six weeks. For a heat pump water heater, use the $1,250 code at Lowe’s or The Home Depot via nysegrgehpwhrebate.com, or apply online after installation. Status: 1-844-212-7823.
- Does RG&E give a rebate on a heat pump water heater?
- Yes, $1,250 for an ENERGY STAR heat pump water heater on an RG&E electric account — instantly at Lowe’s or The Home Depot, once per account per year, or by online or mailed application after installation; no contractor required. From September 1 to November 30, 2026 the manual pays a bonus to distributors and installers on the wholesale channel; the customer’s $1,250 does not change.
- I buy gas from RG&E but not electricity — can I get the heat pump rebate?
- Not from RG&E. Its page says “natural gas-only customers are not eligible”; the rebate follows the electric account, so you apply through whichever utility supplies your electricity. Combination RG&E gas-and-electric customers qualify when the project replaces an existing furnace, boiler or water heater.
- Does RG&E have an insulation rebate, and does it raise the heat pump rebate?
- Yes on both. The Home Insulation and Air Sealing Rebates program shared with NYSEG pays up to $2,000 off the contractor’s invoice for 1–4 unit homes (ICF, 855-846-2982). A contractor-led package with air sealing and at least one other insulation measure is on the manual’s Past Participation list and opens the Weatherized Tier — $8,000 instead of $4,000, $12,000 instead of $7,000 — on the heat pump installed afterwards.
- Can I replace my old geothermal system and get the RG&E rebate?
- No. RG&E’s footnote excludes a ground-source system replacing an existing ground-source system, and a full-load heat pump replacing a full-load heat pump. Replacing an air-source heat pump with geothermal qualifies for the full Category 3 incentive, and bringing a partial-load heat pump up to the whole home pays $3,000 ($1,500 for an apartment).
- Is there a tax rebate or tax credit for a heat pump in RG&E territory in 2026?
- The RG&E rebate itself is not a tax item — it comes off the contractor’s invoice. Federal tax credits: none, the 25C and 25D credits ended for equipment placed in service after December 31, 2025. New York State: only for geothermal — 25% of a ground-source system’s cost, up to $10,000 for systems placed in service on or after July 1, 2025, on Form IT-267 — and it stacks with the RG&E rebate. Ask a tax preparer before counting on anything federal.
- How do I get a free heat pump in Rochester?
- Not through RG&E, whose rebate covers at most 70% of the job (85% in a Disadvantaged Community). The no-cost route is NYSERDA’s EmPower+ for income-eligible households, which funds heat pumps and weatherization after a free assessment; EmPower+ and the Clean Heat rebate cannot both pay for the same heat pump. Details on our New York page.
Related
The full picture for the state — every program, the federal status and the corrections log — is on New York heat pump rebates. All utilities we cover: utility rebate pages.